MRO-Zone Bookstore

Track 1:

• Why human nature works against good maintenance practices.  Maintenance supports the productive output of the organization.  Control of maintenance more effectively supports the customer, limits catastrophes and cuts costs.  The first step to world class maintenance is when top management realizes the importance of maintenance to the overall goals of the organization.  Other steps covered on this side include mission statement in maintenance, constancy of purpose, patience, customer focus, pro-activity, root cause analysis.

• Team concept, fading of inter-departmental barriers, bring the maintenance user into the department, cross training, continual retraining, people rather then technology, people before economic results, run experiments, statistical tools, self motivated crew.