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Industrial managers absorbing the ideas and procedures presented in this book will be better able to audit for themselves their own maintenance departments, or to specify such audits when they are to be undertaken by external consultants.  Such investigations will highlight existing problems and identify their causes – a necessary process before embarking on major organizational or system change. 

• Part 1 - Business Centered Maintenance and its Application to Maintenance Auditing:
• Business Centered Maintenance Auditing Methodology
• Auditing Human Factors in Maintenance Management
• Auditing Maintenance Departments
• Benchmarking, Benchmarks and Performance Indices
• Part 2 - Examples of Full, Snapshot and Fingerprint Audits:
• The Full Audit
• The Snapshot Audit and Re-Audit
• Fingerprint Audit
• Case Study 1 - Restructuring a Maintenance Organization
• Case Study 2 - Setting-up a Company-Contract Alliance
• Part 3 - Case Studies of the Application of the Auditing Procedure to a Variety of Industries:
• Case Study 3 - Reviewing Maintenance Strategy
• Case Studies 4 and 5 - Maintaining a Fleet
• Case Studies 6-9 - Maintenance in the Generation, Transmission and Distribution of Electricity
• Appendix 1: Audit Aide-Memoir
• Appendix 2: Information Required Prior to the Site Visit
• Appendix 3: Maintenance Terminology
• Appendix 4: Review Questions 1 - Chapters 1-12
• Appendix 5: Review Questions 2 - Model Answers
• Index
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